Shipping policy

Order Processing

All orders are prepared and packaged in-house. Processing usually takes one to two working days. During busy periods, processing may take slightly longer.

Delivery Times

Standard UK delivery typically takes two to five working days once your order has been dispatched.
Shipping times are estimates and may vary due to courier delays or unexpected events.

Shipping Location

All orders are shipped from the United Kingdom.

Tracking Information

Once your order has been dispatched, you will receive an email with your tracking information. Please allow some time for the tracking status to update.

Shipping Costs

Shipping fees are calculated at checkout. Orders over £50 qualify for free standard shipping.

Wrong Address or Missing Information

Please ensure your address details are accurate. We are not responsible for delays or lost orders due to incorrect or incomplete information provided at checkout.

Lost or Delayed Parcels

If your parcel appears delayed or lost, contact us with your order number and we will assist you in resolving the issue with the courier.

International Shipping

If international shipping becomes available, delivery times and costs will be shown at checkout. Customs duties or taxes may apply and are the responsibility of the customer.